Shipping Policy

California Shipping Only

Processing Times

- Orders are processed within 1–2 business days after payment is received.

- Orders placed after 12 PM PST may be processed the following business day.

- During high-volume periods (holidays, product launches, promotions), processing may take slightly longer.

Shipping Area

- We currently only ship within California.

- We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.

Shipping Methods & Rates

- All shipments are sent via California Priority Shipping to ensure freshness.

- Flat-rate shipping will be applied at checkout.

- Free shipping promotions may be offered and clearly marked at checkout.

Delivery Times

- Orders typically arrive within 1–3 business days after leaving our facility.

- Tracking information will be emailed once your order has shipped.

- Delivery timelines may vary due to weather, carrier delays, or other circumstances beyond our control.

Perishable Goods

- Our baked goods and meal items are perishable. Shipments may only go out Monday through Wednesday to avoid weekend delays.

- Packages are packed with insulated materials and ice packs.

- Customers are responsible for ensuring someone is available to receive the package at delivery.

Damaged or Incorrect Orders

- If your order arrives damaged, melted, or incorrect, please contact us within 24 hours of delivery.

- Include photos of the product and packaging so we can resolve the issue quickly.

- Depending on the situation, we may provide a replacement, store credit, or refund.

Order Changes & Cancellations

- Orders can be modified or canceled within 12 hours of purchase.

- After processing begins, we cannot guarantee changes or cancellations.

- For questions about your order or shipping, please reach us at: info@theproteinbar.shop