Refund Policy

Perishable Goods

- Because our products are perishable, we are unable to accept returns once an order has shipped.

Damaged or Incorrect Orders

- If your order arrives damaged, melted, or incorrect, please contact us within 24 hours of delivery.

- Include your order number and photos of the product and packaging.

Resolution Options

- Depending on the situation, we may provide a replacement shipment, store credit, or a refund.

Order Changes & Cancellations

- Orders can be canceled or modified within 12 hours of purchase.

- After processing begins, cancellations are not guaranteed.

Customer Responsibility

- Customers must ensure someone is available to receive the package.

- We are not liable for spoilage due to incorrect addresses or unattended deliveries.